Front-Line Employees Enhance Hospitality Skills
business, cowlitz county, kelos, longview,
Cowlitz County businesses are dedicated to making sure that visitors get the red-carpet treatment.
Seattle-based Destination Development is a company that accepted a task of creating a branding strategy for Kelso and Longview. One of its ideas to improve the area’s tourism-friendly factor is to train front-line employees to be more welcoming and accommodating when interacting with visitors.
Thanks to this recommendation, employees throughout the county have been brushing up on their local history and knowledge about area attractions, so they can tell visitors about the many fun and interesting things to do here.
